Service · Agents and models

AI that does the work, not just the talking

We bring AI into processes and products that already exist, focused on automating repetitive tasks and supporting decisions. And we create, train and test custom models and agents, from scratch or by adjusting an existing model, according to each customer's need. The agent queries your data instead of improvising an answer.

See what we do
Agents

A useful agent needs tools, not eloquence

A chatbot that only answers nicely solves nothing. What we deliver queries your catalog, writes to your calendar, reserves your stock and returns a ticket number. The conversation is the interface, the work is the product.

Agents that serve customers

  • Scheduling, confirmation and reminders, with nobody on the phone
  • Price and availability checked against your database, not against the model's guess
  • Identifying who is talking and retrieving their history
  • Escalation to a person when the case requires it

Agents that run processes

  • Reading documents and extracting them into structured fields
  • Triage and queue prioritization by your business rules
  • Filling in and cross-checking between systems that do not talk to each other
  • Summarizing and classifying content at volume
Models

When the problem is not text

Counting parts on a conveyor, finding a defect in a photo, sorting documents by type. That is not solved with a prompt: it needs a model trained on data from your process.

Object detection

Finding and locating an item in an image or video: counting, presence, position, visual compliance.

Image classification

Sorting by category, approving or rejecting by a visual criterion, identifying the type of a document.

AI applied to software testing

Test cases written in natural language, executed in the browser, with replanning when the screen changes.

From scratch or by fine-tuning

We train a new model when the domain is too specific, or adjust an existing one when it already gets close. The choice comes from the data you have.

Data preparation

Much of the work happens before training: collecting, cleaning, labeling and building a validation set that does not fool you.

Honest measurement

Accuracy on its own hides problems. We report where the model gets it wrong, how often and on which kind of case.

The risk with AI is not that it gets things wrong. It is getting them wrong with nobody noticing

Language models make things up with confidence. That is why the architecture matters more than the chosen model, and the architecture is where we work.

Answers grounded in your source

Price, lead time, availability and history come from a query to the system. The agent is not allowed to state anything without looking it up first.

Validation by code, not by instruction

When the output has to belong to a list, it is the code that checks and discards whatever falls outside. Asking the model to behave is not control.

It suggests, a person decides

In sensitive contexts, the output comes back marked as a suggestion and only becomes a record when someone approves it. And there is a deterministic path for when the model fails.

Your data can stay inside your network

When confidentiality requires it, we serve the model on your own infrastructure, without sending data to an external AI service, with a guard that prevents the application from starting up pointing outside. And with mandatory human review of what the model generates before it becomes a delivery.

Validated in our own process

We use AI in our own quality service before proposing it to a customer: risk analysis, test prioritization and coverage expansion. What we offer has already been through our team.

Proof

Where this is already running

Each of these is our own product, built by the same team. You can open them and check before hiring us.

Customer service for salons and barbershops

An agent that answers, schedules, confirms and sends reminders over WhatsApp. RelatifyAI Beauty

Supermarket orders by conversation

An agent with catalog and stock reservation tools, not allowed to invent a price or a brand. PedeMarket

Healthcare pre-triage

An agent that runs the triage and prioritizes warning signs, with the model on the customer's infrastructure. LarClínica

Software testing in natural language

AI that plans the actions and our own driver that runs them in the browser. PilotQA AI

Bring us the process, we will tell you if AI is the answer

Not every problem needs artificial intelligence, and sometimes a well-written rule solves it for less. If that is the case, we say so before proposing a project.